Shipping Frequently Asked Questions (FAQs)

What is your Shipping Policy?

We work hard to ship your purchase out immediately and most items ship out the next business day.  Shipping rates are based on a combination of weight and destination. As soon as your purchase is shipped you will receive a delivery confirmation number so that you can track its progress over to you. 

KidsCombatZone uses UPS and USPS. Other methods of shipping may be used at our discretion. Please provide your complete physical address information and ensure that it is accurate! 

What Shipping Methods do you use?

You may choose from the following shipping methods and select the one that best fits your needs. 

USPS SERVICES (Note: USPS usually delivers on Saturdays)

• PARCEL POST:  Delivery typically takes 7-10 days from California (where we are located) to  the 48 contiguous United States for most origins/destinations.  Deliveries to Alaska and Hawaii might be longer.
• USPS PRIORITY MAIL:  Delivery typically takes 2-3 days to most locations in the United States.
• APO/FPO Priority Mail:  Delivery to military bases generally require a few additional days. 

UPS SERVICES (Note:  UPS does not deliver on Saturday)

• UPS GROUND: Delivery in 5 business days (most areas) not counting the day it is shipped.
• UPS NEXT DAY AIR: Next business day by 10:30 A.M.
• UPS 2nd DAY AIR: Second business day (by end day), not counting the day shipped.
• UPS 3 DAY SELECT: Third business day (by end of day), not counting the day shipped.

What are your Shipping Rates?

Shipping rates depend on the weight of the item, the dimensions of the shipping box and the destination. You will be able to choose your preferred shipping method during checkout. 

The shipping rate you see comes directly from the US Postal Service or UPS calculators and rates are set by the US Postal Service or UPS, depending on your selection. Please keep in mind that our items are generally large and heavy, we are located in Southern California, and we are usually shipping across the country, so the shipping costs will reflect these factors. We try our best to keep shipping costs low for our customers and offer value in our many combos of 2-3 guns and accessories and we also include free items. We ship every day except Sunday and process orders for shipping within 24 hours of receipt of payment.  Our customer testimonials reflects our fast shipping and quality items.

If you have any questions about shipping, please don't hesitate to contact us at customerservice@kidscombatzone.com.

If you need to return an item, please check our Returns Policy.

Do you ship internationally?

International Customers:  

Please contact us at customerservice@kidscombatzone.com for a shipping quote.  Provide the item number(s) and your complete mailing address.  We cannot verify international addresses so make sure your address includes all country specific information.  

Please Note:

1. We will package your items carefully, complete all required customs forms, and provide you with an identification/tracking number.  However, once the package is in the hands of the carrier, we have no control over it and you are responsible for any follow up with the carrier.

2. Many countries prohibit entry of certain items and, due to the complexity and constant changes in customs laws, we are unable to advise which apply to your country.  This is your responsibility and we strongly suggest that you find out your country's customs regulations with regard to these items before placing your order.

3. We are not responsible if your items are seized by Customs, prohibited from entering your country, or if customs duty is assessed.  Customs duties are your responsibility.  We cannot refund either the cost of the item or the shipping.  

If you have any questions about shipping, please don't hesitate to contact us at customerservice@kidscombatzone.com.